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Политика конфиденциальности

About us

Brand Philosophy of Lei

Lei is a brand born in Bali, inspired by the beauty and spirit of the island, with an Italian name that means “She” — Lei la più Bella (“She is the most beautiful”). Our philosophy celebrates the unique beauty of every woman, empowering her to shine brighter each day.

At Lei, we believe that elegance and sensuality are not opposites, but a harmonious blend that defines a woman who knows her worth. Our collections are designed for passionate, confident women — the kind of women who carry themselves with the same boldness, grace, and allure as true Italian beauties. These are women who are joyful, vivacious, and embrace life with love for themselves and the world around them.

Refunds and exchanges are not offered on sale items or any items purchased using a discount code or as part of a sale promotion. All discounted items are considered final sale. This excludes our welcome sign-up offer used on a full-price order.
Discount codes cannot be used in conjunction with other offers and are not eligible on sale.

ORDER
We may collect personal information, such as names, addresses, email addresses, and phone numbers, when voluntarily provided by our customers during the registration, purchase, or contact processes.
We use your personal information to process and fulfil orders, communicate order status, and provide customer support.

After we receive your order, the manager will contact you using the contact information you provided.

PAYMENT
After your order is confirmed, we will send youy the payment details. After payment is confirmed, your order will be processed and ready to ship.

SHIPPING
All orders are shipped out within 1-2 business days of purchase from our warehouse in Indonesia, Bali (excluding weekends and holidays)
We offer various shipping methods to accommodate your needs. Options include standard, expedited, and express shipping. Shipping costs and delivery times vary based on your selected method.
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost at the checkout before completing your purchase.

We provide shipping services both domestically and internationally. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
For International shipping is free for purchase above 250$

Domestic Shipping
2-5 business days to receive your order
I
nternational Shipping
3-10 business days to receive your order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the progress of your shipment through our website or the carrier’s tracking system.

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